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Assertiveness for Team Leaders - Open Course - 1 Day - 11/12/2012
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Assertiveness for Team Leaders

Details

Format: Open Course
Start Date: 11/12/2012
Duration: 1 Day
Location: Central London

Number of Places: Make a Booking Now
Description

Effective team leadership and project management involves working effectively with people: colleagues, reports, more senior managers, stakeholders, customers and suppliers. Being able to achieve results and being able to fulfil responsibilities at operational, team and strategic levels requires a set of skills that enable the manager or leader to get the best from all the people they work with. In order to achieve maximum potential, team leaders and project managers specifically need to develop an ability to communicate clearly and effectively. This requires a high level of self-awareness and sensitivity to the impact of their behaviour on others - as well as an ability to respond confidently and professionally in a range of situations, including those that are difficult or stressful.

This course will enable delegates to develop specific communication techniques which will be invaluable to team leaders and project managers in a wide range of workplace situations. It will clarify the characteristics and consequences of three main categories of behaviour within the assertiveness model: passive, aggressive and assertive and will give the opportunity for delegates to reflect on their current style/s and to develop practical strategies for creating more positive outcomes.

It is particularly recommended for team leaders, project managers, supervisors or managers who would like to fulfil their potential, get the best from their teams, and/or would like to improve their confidence and credibility to deal more effectively within a range of different situations at work.

Psychometric Test

In addition to the face-to-face element of the training, we also offer an optional on-line psychometric test, which can be completed as a self-assessment or as a 360 degree appraisal of the 26 Assertiveness Competencies that have been determined to under-pin effective performance and career success. Whist it is entirely optional, the assessment is extremely useful for enhancing self-awareness and for providing a focus for on-going learning and development. The test can be completed at any time, and includes a comprehensive printed report for future reference.
 

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Price: £395.00 + vat


Course Code: ACT06
Number of Places: Make a Booking Now

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